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Frequently Asked Questions

  • Do you accept Private Health or Medicare Rebates for the Info Packs?
    No, Allied HUB makes no medicare claim, nor is there any private health care rebate applicable to these information purchases. This is because the information is completely general in nature and in no way individualised or customised to your personal health care needs. We think you'll find the prices are far more affordable than traditional therapy though.
  • Does AlliedHUB replace traditional allied health appointments?
    It completely depends on your condition. If you are just looking to get some guidance and advice and education surrounding a specific topic, AlliedHUB can go a long way to supplying you that information. However many conditions may require intervention for treatments more than advice and the basic exercises. AlliedHUB was never about 'replacing' traditional therapy- rather making the educational and basic advice component accessible to ALL people no matter their financial situation or location. In Australia, rebates are small and therapy is expensive which means even basic advice can be a huge help for many conditions.
  • What if I need more than education and advice on my health condition?
    You can seek physical advice from any local physiotherapist, who may complete hands on techniques such as massage, manipulations, electrotherapy or other modalities. Alternatively, you can do a telehealth appointment with an AlliedHUB therapist who will assess you individually and give you specific, targeted advice and exercise prescription for your individualised needs. We strive to keep our telehealth appointments affordable also at $50 for 20min appointments which is approximately 1/3 of the cost of standard therapy. If your needs are not physical, we recommend a visit to your GP to discuss.
  • Why are some Info Packs more expensive than others?
    Some Info Packs on AlliedHUB contain a separate exercise program PDF including pictures, recommendations on how often to complete the program. These programs can then be printed for personal use. These Exercise PDF's are slightly more expensive than the word only documents, although still less than 5% of the average cost of a standard physio appointment!
  • Will I receive a paper copy of the file I purchase?
    No, AlliedHUB provides a DIGITAL ONLY copy of the PDF that you purchase. Although you will have lifelong access to this file.

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74 High St,

East Launceston

Tas, 7250

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